Collection and Use of Information
As a welcome guest, you can browse our Website without telling us who you are or revealing any personal information about yourself. At various times, you may decide to provide us with your personal information. You should know that we receive and may store all personal information (whether written or oral) that you provide to us through whatever means you provide such information (through our Website, via e-mail, over the telephone, etc.). Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, home, billing or other physical address or email address as well as any information associated with the foregoing. In addition to your contact information, we may collect information about your purchases, billing address, shipping address, gender, occupation, birthday, marital status, anniversary, interests, phone number or other contact information, and credit card information. We may combine the information you provide to us over time and we may combine such information with information that is publicly available, collected through data collection devices, and information that we receive from our partners, affiliates and other third parties.
Use of your Personal Information we may use the information we collect about you to:
Suggestion and feedbacks. We value your comments, feedback, testimonials, etc., which help us improve our website, products, and services. By making such submissions to us, you assign your rights in the submissions to us, as described in the "Submissions" section of our Terms and Conditions page.
Other Uses of Your Information:
IP Address. When you visit our Website, Kerala Jewellers collects your IP address to, among other things, help diagnose problems with its server, administer and tune the operation of its Website, analyze trends, track traffic patterns, gather demographic information for aggregate use, and track the date and duration of each session within our Website. Your IP address may also be used in combination with your personal information to prevent fraud or abuse, customize your shopping experience, improve our website, customer service, products, and promotional efforts, and to understand your preferences, patterns and interests.
Data Collection Devices, such as Cookies and Web Beacons. In some instances, Kerala Jewellers may collect data through cookies, web logs, web beacons (also known as pixel gifs or action tags) and other monitoring technologies to enhance your browsing and shopping experience on our website. "Cookies" are small pieces of information that are stored by your browser on your computer's hard drive to collect information about your activities on our website. Web beacons are small strings of code placed on a web page or within an email for the purpose of transferring information.
Accessing and Updating Your Information
If the personally identifiable information Kerala Jewellers has gathered from you changes or you would like to access, correct, or delete such information, we will gladly provide you access to, correct, or delete (to the extent allowed by law) any personal information we have collected about you. To request access to, a correction to, or deletion of your personal information, please send an e-mail to firstname.lastname@example.org or contact one of our diamond and jewellery consultants at +91 44 6536 3322, +91 6536 3322, +91 2343 8967, +91 2343 7813 Choice/Opt-Out with respective branches.
We want to communicate with you only if you want to continue to hear from us.
Write to Customer Service at Kerala Jewellers, #34, Pondy Bazaar (below Big Bazaar) T-Nagar, Chennai – 600 017 or with any other branches in Purasaiwakkam or Porur as shown in contact us page.
Opting out of communication with us does not affect our communications with you via telephone or email related to your orders with us. It also does not affect our use of your non-personally identifiable information.